WHAT WE DO
Copia brings e-commerce to under-served communities. We deliver consumers the choice, convenience and opportunity they deserve through a network of digitally-enabled Agents located close to their home.
- Health Products
- School Supplies
- Construction Materials
- Farm Inputs
- Baby Products
- Household Goods
- Energy Products
- Personal Care
HOW COPIA WORKS
1. Customer Orders
Customers visit their nearby Agent, browse the Copia catalogue and place an order through the Copia application.
The Customer pays the Agent and the Agent pays Copia using mobile money.
3. Order Delivery
Copia delivers the order to the Agent within 48-72 hours.
Our Customers live in areas where access to supermarkets and other formal trade is not available.
Copia makes life easier for our Customers by providing:
Our Agents are business people operating small retail outlets, hair salons, tailors and kiosk stores in the communities where we work.
They recruit Copia customers, advise them on available products and promotions, place orders, pay and receive deliveries.
All this with no financial outlay or inventory requirement upfront. And they receive a commission on all products sold.
Copia improves their lives by providing:
We sell the goods our Customers want and need – over 3000 of them – from trusted local suppliers.
How do we make all this happen? We use technology!
Our Agents use a Copia App and SMS technology to place orders.
Both Agents and Customers receive SMS confirmation and order delivery Information.
Our Agents pay using mobile money.
Our state of the art fleet management and route planning software ensures high quality delivery.
Where We Deliver
Copia is currently delivering in 9 Counties in Central and Rift Valley in
Kenya. We will soon be expanding to Western and Uganda.