WHAT WE DO

Copia brings e-commerce to under-served communities. We deliver consumers the choice, convenience and opportunity they deserve through a network of digitally-enabled Agents located close to their home.

  We Sell

  • Health Products
  • School Supplies
  • Motorbikes
  • Construction Materials
  • Farm Inputs
  • Food
  • Beauty
  • Baby Products
  • Household Goods
  • Electronics
  • Energy Products
  • Personal Care

     HOW COPIA WORKS

1. Customer Orders

Customers visit their nearby Agent, browse the Copia catalogue and place an order through the Copia application.

2. Payment

The Customer pays the Agent and the Agent pays Copia using mobile money.

3. Order Delivery

Copia delivers the order to the Agent within 48-72 hours.

Savings Save time and money by not having to travel to shop.

Our Customers

Our Customers live in areas where access to supermarkets and other formal trade is not available.

Copia makes life easier for our Customers by providing:

savings2
Our Customers save time and money by not having to travel to shop
choice
Our Customers can access a wide range of brands and goods
convinience
Our Customers can shop and receive goods without leaving the neighbourhood
affordability
Our Customers can rely on affordable prices
quality
Our Customers are assured of goods sourced from reputable manufacturers and distributors

Our Agents

Our Agents are business people operating small retail outlets, hair salons, tailors and kiosk stores in the communities where we work.

They recruit Copia customers, advise them on available products and promotions, place orders, pay and receive deliveries.

All this with no financial outlay or inventory requirement upfront. And they receive a commission on all products sold.

Copia improves their lives by providing:

Income
On average our Agents report an increase in income of 37%. They use this to pay school fees, pay rent, buy livestock or expand their businesses
training_support
Our Copia Business Advisors assist the Agents to increase their sales and commissions through Copia
increased_traffic
Copia helps drive traffic to their stores so they receive the benefit of additional customers for their original business

Our Suppliers

We sell the goods our Customers want and need – over 3000 of them – from trusted local suppliers.

access
With Copia, suppliers cut out all the middlemen and get direct access to consumers
partnership
We encourage key suppliers to partner with us in community activations and other marketing promotions  to increase awareness and sales of their product
data
We can provide direct insight into consumer buying patterns for your brands and those of your competitor

Our Technology

How do we make all this happen? We use technology!

Our Agents use a Copia App and SMS technology to place orders.

Both Agents and Customers receive SMS confirmation and order delivery Information.

Our Agents pay using mobile money.

Our state of the art fleet management and route planning software ensures high quality delivery.

2,700+
Agents

150,000+ Customers

1,000,000+
Orders

Where We Deliver

Copia is currently delivering in 9 Counties in Central and Rift Valley in
Kenya. We will soon be expanding to Western and Uganda.