COPIA Impact

Serving middle to low-income African consumers, regardless of their income level, access to technology or location


Copia doubled its business in 2021 and projects to achieve the same growth in 2022. Today we serve over 1.6 million customers in Kenya and Uganda.

Our Reach

The Market

We have built a network of just under 30,000 Agents, small shopkeepers who serve as ordering and delivery points, across parts of Kenya. This allows customers to choose how they interact and shop with Copia – online on or offline through the Agent. 

Agents act as ordering and delivery points in 27 of the 47 counties in Kenya; from Nairobi to Machakos and the Western corridor of Kenya with continued expansion across the country.
Copia pays Agents a commission on every sold product, increasing their income by more than 30%.
77% of Agents are women, contributing to the financial well-being of their communities
The collaboration between Copia and its Agents also increases foot traffic to Agents’ shops by more than 25%.

The Numbers

Facts & figures

Founded in 2013 to serve middle to low income African consumers

Over 600 employees as of January 2022

Uganda office Launched in May 2021

Just under 30,000 Agents who serve as ordering & delivery points

77% of Agents are women, contributing to the financial well-being of their communities

Serving over 1M+ Customers Today

More than 30% increased income for Agents while enhancing foot traffic to their shops


$83.5M in series A, B & C funding secured

Delivers to 22% Kenya’s middle to low-income population

Contributing $6M+ economically in the communities we serve

our Network

Our foot print & delivery network

Our current delivery region covers 22% of Kenya’s rural population, with expansion happening all the time. We currently deliver to all or part of the Counties in Central Kenya, Western Kenya, and Rift Valley. Here is a list of where we can be found:

  1. Nairobi
  2. Nakuru
  3. Narok
  4. Kisii
  5. Migori
  6. Nyamira
  7. Homabay
  8. Kisumu
  9. Siaya
  10. Vihiga
  11. Kakamega
  12. Bungoma
  13. Nandi
  14. Busia
  15. Laikipia
  16. Nyandarua
  17. Kericho
  18. Machakos 
  19. Bomet
  20. Meru

We have also launched our Uganda office with the goal of becoming a pan-African and global organization in the next five years.

Social Impact

Environmental and Social Policy Statement

We believe that doing the right thing for our people, the communities in which we work, and the environment leads to better business results. Environmental and social best practices are integrated throughout our business, including our supply chain, agent and customer sales, and human resources.

Download our environmental and social policy statement here.

Invest with Copia

Investor Enquiries

For more information on investment opportunities, please leave your details below and we will send you our investor kit filled with helpful content for your review. 
Also, one of our representatives will reach out to respond to any queries you may have.