Company receives recognition for its unique approach to e-commerce innovation, efficiency, excellence, and expertise.
Nairobi, Kenya – August 2022 – Copia Global, Africa’s only Business-to-Customer (B2C) platform simplifying e-commerce for 750 million middle to low-income African consumers, has received multiple awards for its transformative business model and innovative solutions for the African e-commerce market.
The awards highlight Copia’s innovative business model as well as its transformative approach to building an e-commerce platform that connects mass market customers to affordable goods and services.
Copia was awarded the Digital Tech 100 Excellence Award for Best Operator in the Mobile/eCommerce Category. The Digital Tech 100 Excellence awards recognize outstanding organizations providing digital and tech-based solutions in the Kenyan market.
Copia also received The Most Innovative Supply Chain Projects and Operations Award at the inaugural Africa Supply Chain Excellence Awards (ASCEA) held in Johannesburg, South Africa. ASCEA recognizes and celebrates the outstanding achievements of African organizations with excellent Supply Chain Management.
Lastly, Copia’s strong focus on customer care was recognised during the Kenyan E-commerce Awards, where the company was feted for having the Best eCommerce Team and Best Customer Service. The Kenyan E-Commerce awards celebrate Kenya’s best eCommerce platforms and service providers.
“We are thrilled to be recognised for our commitment to building the best B2C e-commerce platform for the African mass market as well as our strong customer focus,” said Tim Steel, CEO of Copia Global. “We remain dedicated to our purpose to make living easier for our customers and our ambition to solve e-commerce for the African market which is the fastest growing market globally.”
Copia Global received the awards soon after being listed in the Financial Times as one of Africa’s fastest-growing companies in 2022. The highly prestigious list highlights Africa’s innovation, leadership, and talent across all business sectors, in particular technology. Copia is the only startup on the list in the e-commerce category.
Launched in Kenya in 2013, Copia Global has built a network of over 38,000 Agents, small shopkeepers who serve as order and delivery points, across Kenya and Uganda. This allows customers to choose how they interact with Copia – online or offline. Copia’s business model also supports women across the markets they serve, with women making up 81% of Copia’s agents providing goods for customers who are 73% women.
Operating its own technology-enabled world-class logistics service, Copia delivers to the most remote locations, even in places with poor road infrastructure or lack of addresses, at no additional cost to the customer within two to four days. Consumers can also use the service to shop for loved ones back home at www.copia.co.ke.