Sales Representative – Copia Online

Copia is growing extremely fast and is seeking an outstanding Sales Representative. Reporting to the Sales Lead, you will be responsible for generating sales for our Copia online business channel. Specifically, you will drive sales from social media, activations, phone as well as web chat channels:

  • Receive phone calls from interested Copia online customers and convert them into sales.
  • Contact potential or existing customers to inform them about a Copia services and products
  • Ask questions to understand customer requirements and close sales
  • Generate and convert leads from offline sales drives
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales targets and facilitate future sales
  • Give feedback to the business on how customers are receiving the service.

About You:

  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of CRM software and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills

Interested?

Send your resume and cover letter to careers@copiakenya.com.